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A Portland, Maine
Web Application Design Firm

Wednesday, March 10, 2010

 

Client Services System

Client Services System (CSS) is a subscription-based, web application designed from the ground up to specifically address the needs of various Community Service functions within organizations serving their local community. Among the many benefits of using CSS is its ease of use and its ability to generate reports with a single click of the mouse.

Who can benefit from CSS

Organizations that provide social services to people in their communities can best take advantage of CSS. Client Services System is designed to track your client activity as well as what goods and services you are giving out.

Benefits of using Client Services System
     
Easy Installation
    Setting up and using CSS does not require a staff of technical people. In fact, there is no software to install to begin using CSS. All computers have web browsers (Netscape or Internet Explorer); using CSS is as easy as starting your browser and going to our web site.
     
Training
   

We offer online tutorials, training aids and help files. We can also provide onsite training as well.

Learning how to use CSS is easy, though. After only a few hours, you will find getting around CSS is rather intuitive.

     
Data Entry Made Simple
    Though CSS is a powerful application, the task of data entry has been streamlined so that you don't have to spend a lot of time inputting information.
     
Customized Environment
   

You get your own screens and database when you subscribe to CSS. You do not share anything with other users of CSS. Because of this, we can customize your environment to reflect your specific needs.

     
     
Flexibility
   

CSS is customized to each organization's specifications... as part of the subscription plan. Data Entry screens can be customized as well as the many reports you will run. CSS is not a system that requires you to taylor your work requirements to it: CSS is designed to fit the way you work.

     
Secure and Confidential
   

CSS has seven tiers of security including a secure web connection (SSL), two login entry screens, strong user authentication as well as encrypted fields within the database to protect your clients.

     
Extensive Reporting Capabilities
    All reports are customized on the fly by you. If you need a specific report that CSS does not have, we design it for you. At this time, CSS has over 25 different available reports.
     
Technical Support
   

You don't need to have your own technical staff to use CSS. We take care of all the technical needs you may have. This is not an extra cost to you; it's part of the subscription plan.

If you have a question or problem, you either email or call us. You can even email us right from within CSS so you don't have to leave it to start your email software.

     
Program Updates
   

If we are upgrading the system (designing new screens, reports or tools), you do not have to do anything on your end. We simply update the web server with our changes and you can immediately begin to use them.

Software maintenance doesn't get any easier than that.

     
Lower Cost of Ownership
   

We maintain CSS. We perform the maintenance on the system, correct any problems that may exist, upgrade the system, even backup your databases. All you have to focus on is getting your data into the system and running your reports. We take care of everything else.

Compare this cost of ownership to software you have to install on your computers, and you'll soon see the difference CSS can make in your organization.

     
Tremendous Value
    Client Services System offers your organization tremendous value for your money. You don't have to worry about the costs of upgrades or even buying new software because you've outgrown your existing system. CSS is constantly changing to take advantage of newer technology and to also incorporate requested changes from our clients.
     

See for Yourself

We invite you to take a tour of CSS. You can do this at anytime on your own. Simply contact us and we'll send access information.

If you'd like to contact some of our current customers to get their opinion on CSS, we'd be happy to share their information with you.*

 

* These people have agreed to be a point of contact for anyone considering CSS.

 
Taking a Tour of CSS


We invite you to take a tour of CSS. No risk, obligation or commitment!

The tour takes about ten minutes, has numerous screen shots and even a cost comparison calculator.

Contact us for access information and we'll gladly get you started on the tour. We'll email you the web address for our tour which you can take at anytime on your own.

Contact Us


 

 

 

The system is absolutely fabulous and
has already saved us a ton of time.
I would highly recommend this system
for any one who has to track
any information for reports or funding.
— M. Tourville
Vermont

 

 

 

 

 

 

 

 

 

 

 

 

 


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PO Box 4556 • Portland, Maine 04112
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